SCHOOL FURNITURE FREQUENTLY ASKED QUESTIONS
Planning, specifying and ordering school furniture involves a lot of details. Find answers to frequently asked questions about Paragon Furniture products, quotes, customization, lead times, Quick Ship, shipping, assembly, warranties and design resources.
about paragon furniture
Paragon designs and manufactures flexible educational furniture for K–12 classrooms, makerspaces, libraries, media centers, lounges, wellness rooms, esports spaces and other learning environments. Products include student desks, classroom tables, chairs, soft seating, teacher desks, mobile storage, shelving, library furniture and mobile whiteboards.
Paragon manufactures its furniture in the United States at its North Texas (DFW) facilities
Paragon works with school furniture dealers throughout the United States. Schools, districts, architects, designers and other project partners can contact Paragon for product information or request a quote. Our team will help connect you with the appropriate sales representative or dealer partner.
Yes. Paragon offers coordinating furniture for classrooms, makerspaces, libraries, media centers, lounges and other educational spaces. Our product collections can support individual learning, group work, collaboration, movement, storage and teacher needs throughout a school.
Explore furniture by learning space
Yes. Paragon can help dealers, schools, architects, and designers develop furniture layouts using Paragon products. The scope of support depends on the project and may include product selection, furniture placement, and space-planning assistance.
Paragon creates furniture layouts using CET Commercial Interiors. Depending on the project’s needs, completed layouts can be provided in appropriate presentation or specification formats.
Turnaround time depends on the size, complexity, and completeness of the request. Most standard layout requests can be completed within two to five business days after Paragon receives the necessary information.
To help us complete your layout efficiently, please provide an accurately dimensioned floor plan, room type, student capacity, grade level, preferred Paragon products, desired learning activities, project budget, and required completion date. DWG or other editable floor-plan files are preferred when available.
Yes. Our team can recommend Paragon products based on the students’ ages, room dimensions, instructional activities, desired flexibility, storage needs, budget, and project schedule.
Yes. Paragon can support furniture planning for individual classrooms, multiple learning-space types, or larger school projects using products within the Paragon portfolio. Project scope, timing, and deliverables should be confirmed before work begins.
PRODUCTS AND CUSTOMIZATION
Yes. Many Paragon products are available in a variety of laminate, edge, frame, plastic and upholstery selections. Available options vary by product. Review the product cut sheet or request physical samples before making final selections.
Yes. Paragon offers furniture designed for early learning, elementary, middle school and high school environments. Because appropriate dimensions can vary by student age and product, use Paragon’s sizing information and individual product specifications when planning your space.
Paragon’s cut sheets provide product dimensions, specifications and available options for desks, tables, seating, storage, shelving, library furniture and mobile whiteboards.
Samples of certain materials, finishes, colors, and components may be available. Use Paragon’s sample-request resources or contact your Paragon representative for availability and timing.
Yes. Paragon can assist dealers, architects, and designers in identifying products that align with the project’s functional, dimensional, finish, testing, and budget requirements.
Some products may be available with special sizes, finishes, or configurations, depending on manufacturing feasibility, order quantity, and schedule. Submit the requested specifications to Paragon for review. Custom products may require additional lead time, minimum quantities, and special pricing.
The Cycle® Series is a collection of flexible classroom furniture designed to support movement, collaboration and changing learning activities. The collection includes student desks, teacher desks, perch stools, mobile carts, storage, bookcases and coordinating seating.
Paragon’s patent-pending Click-Set™ Technology is an adjustable leg system designed to make school furniture faster and easier to assemble and adjust. Each Cycle® student desk uses two legs and four screws total. The numbered height settings require no measuring, and the reversible lower-leg design can accommodate either glides or casters without requiring separate leg assemblies.
Paragon products may be available through participating dealers and approved purchasing contracts. Contact Paragon with your school, district, state, or preferred contract information, and our team will help identify an appropriate purchasing path.
QUOTES, PRICING AND ORDERING
Complete Paragon’s online quote request form and provide as much project information as possible, including the products, quantities, delivery location and anticipated timeline. For immediate assistance, call Paragon at 800-451-8546.
Dealers and project partners can request current pricing through Paragon’s online price-list request page. Because product options, quantities and shipping requirements can affect final pricing, request a project-specific quote when possible.
Lead times vary depending on the product, quantity, selected finishes and current production schedule. Contact Paragon or your dealer early in the planning process, especially when furniture must arrive before a school opening, renovation deadline or summer installation.
Contact Paragon immediately if an order needs to be changed. Changes are not guaranteed after an order has been accepted or entered into production and may affect pricing, lead time, or result in additional charges.
Yes. Select desks, chairs, teacher desks, stools, task chairs, filing cabinets and mobile storage products are available to ship in five business days through Paragon’s Quick Ship program. Product availability, finishes and lead times are subject to the Quick Ship terms and conditions.
No. Five business days refers to the time before eligible products are ready to ship. Transit time begins after the order leaves Paragon and depends on the delivery location, carrier and other shipping conditions.
Contact your authorized dealer or Paragon customer service with the purchase-order number or Paragon sales-order number. Production and estimated shipping information are subject to change until the order ships.
SHIPPING AND DELIVERY
Shipping methods depend on the size of the order, product type and delivery requirements. Orders may arrive in cartons, on pallets or by freight carrier. Your quote and order documents will provide information specific to your shipment.
Confirm the delivery date, receiving hours, unloading requirements, delivery address and on-site contact information. Make sure the receiving area is accessible and that staff or installers are prepared to inspect and unload the shipment.
Inspect the shipment before the driver leaves. Note any visible damage or missing items on the delivery receipt, take clear photographs and keep all packaging materials. Contact Paragon or your dealer promptly with the order information and supporting documentation.
ASSEMBLY, CARE AND WARRANTY
Assembly requirements vary by product. Some products arrive fully assembled, while others require limited assembly. Paragon provides downloadable instructions for many desks, tables, chairs, stools, storage products and library products.
Paragon manufactures and ships furniture but does not generally provide direct installation services. Exceptions can be made under right circumstances. Installation and inside-delivery requirements should be coordinated with the authorized dealer or installation provider handling the project.
Follow the care instructions provided for the specific material or product. Avoid harsh chemicals, excessive moisture and cleaning methods that could damage laminates, painted finishes, plastics, upholstery or whiteboard surfaces. Contact Paragon if you need care information for a particular product.
Paragon provides a Limited Lifetime Structural Warranty against defects in materials and workmanship under normal use and care for as long as the original purchaser owns and uses the product. Paragon defines “Limited Lifetime” as 12 years. Certain components have different coverage periods, and exclusions apply.
Review the complete warranty for coverage details, limitations and claim requirements.
Replacement parts may be available depending on the product, component, age, and warranty status. Contact Paragon or your dealer with the product name, model number, original order information, photographs, and a description of the part needed.
Contact Paragon or the dealer from whom the furniture was purchased. Include the original order or invoice information, product model, photographs, quantity affected, and a description of the issue. Paragon will review the information against the applicable warranty terms.
Paragon furniture is tested against applicable ANSI/BIFMA safety and durability standards. Products are independently tested through third-party laboratories, and Paragon also conducts testing in its in-house safety testing lab.
Learn about Paragon’s furniture safety testing
Paragon products are tested to meet or exceed applicable ANSI/BIFMA standards for furniture safety, strength, durability and performance. Learn more about BIFMA furniture standards.
No. Paragon products are not warranted for outdoor use. Review the warranty and product information before placing furniture in areas exposed to excessive moisture, extreme temperatures or other outdoor conditions.
Select Paragon products meet MAS Certified Green® requirements for low VOC emissions, helping support healthier indoor learning environments. Certification information is available by product, so architects, designers and school districts can request documentation for their specific selections. Learn more about MAS Certified Green®.
RESOURCES FOR ARCHITECTS AND DESIGNERS
Yes. Paragon’s Symbol Library includes downloadable DWG CAD files, RFA Revit models and access to Paragon CET symbols through the Configura Marketplace. The Cycle™ Series is also available in the Symbol Library.
Paragon’s Image Gallery includes product photography, learning-space images and completed installation photography that can help with planning, presentations and project inspiration.
Yes. Paragon provides design typicals and planning resources for classrooms and other learning spaces. These resources can help architects, designers, dealers and educators explore furniture arrangements and product combinations.
DEALER SUPPORT
Review Paragon’s Partner Handbook and complete the required dealer application and resale exemption forms. Questions about becoming a dealer can be directed to quotes@paragoninc.com or 800-451-8546.
Yes. Paragon offers project registration to qualifying dealer partners. Projects must generally have a minimum value of $100,000, although exceptions may be made at Paragon’s discretion. A project is not registered until Paragon has reviewed and officially approved the request.
STILL HAVE QUESTIONS?
The Paragon team is here to help with products, specifications, quotes, orders, shipping and project planning.